Privacy Notice

Last updated: 6 September 2026

This notice explains how MJ Industrial Solutions uses personal information received through this website, by email or during a sales enquiry.

Who is responsible for your information?

MJ Industrial Solutions is the data controller. You can contact us at sales@mjis.co.uk, by telephone on 01606 272427, or by post at Unit 22 Midbrook Way, Middlewich, CW10 0GR.

Information we collect

When you contact us or subscribe to email updates, we may collect your name, company, email address, telephone number, product interests, subscription preferences and the contents of your enquiry. Our hosting systems may also record basic technical information, such as an IP address and request time, for security and service operation.

How and why we use it

• To respond to enquiries, provide product advice and prepare quotations.
• To take steps at your request before entering into a contract and to administer customer orders.
• When you have subscribed, to send the updates, practical resources and occasional offers you requested.
• To maintain the security and reliability of our website, email and business systems.
• To meet legal, accounting or regulatory obligations where these apply.

Our lawful bases are your consent for subscribed email marketing, taking steps before a contract, performing a contract, complying with legal obligations, and our legitimate interests in responding to business enquiries and operating a secure, effective service. We do not use contact-form details for unrelated marketing without an appropriate lawful basis. You can unsubscribe from marketing at any time using the link in an email or by contacting us.

Who we share information with

We may use trusted hosting, email, IT and professional service providers where necessary to operate our business. Our subscription forms and marketing emails are provided using Brevo. We may also disclose information where required by law. We do not sell personal information.

How long we keep it

We keep enquiry information only for as long as reasonably needed to respond, follow up potential business and maintain appropriate business records. We retain email subscription information while you remain subscribed and keep a minimal suppression record after an unsubscribe where needed to respect your choice. Retention is reviewed according to whether an enquiry becomes an active customer relationship and whether legal, accounting, dispute or security requirements apply.

Security and international processing

We use reasonable technical and organisational safeguards designed to protect personal information. If a service provider processes information outside the UK, we require an appropriate legal safeguard where UK data-protection law requires one.

Your rights

Depending on the circumstances, you may have rights to access, correct or erase your information; restrict or object to its use; and receive certain information in a portable format. You can make a request using the contact details above.

Your right to object: You may object to processing based on our legitimate interests. Tell us why you object and we will consider your request in line with data-protection law.

You can also complain to the Information Commissioner's Office at ico.org.uk/make-a-complaint.

Cookies and website analytics

Essential hosting and security technologies may be used to deliver and protect this website. With your permission, we also use Google Analytics 4 to understand visits, page use and interactions such as catalogue downloads and contact-form submissions. This helps us improve the usefulness of the website and product information.

Google Analytics is optional. Its tracking code is not loaded unless you select “Accept analytics”. If accepted, Google may process device and usage information, including online identifiers, approximate location derived from an IP address, pages visited, referral information and interaction events. We configure analytics to avoid intentionally sending names, email addresses or form contents.

Your choice is saved in your browser so that we can remember it. You can withdraw consent or make a different choice at any time by using Change cookie settings. You can also clear this site's stored data in your browser.

Google may process information outside the UK. Further details are available in Google's Privacy Policy. Links to other external websites, such as Google Maps, operate under those providers' own privacy and cookie notices.

Changes to this notice

We may update this notice when our services or legal obligations change. The latest version will always appear on this page with its revision date.